This product is for clients who proviously bought OnTheAir Video Express and who want to upgrad to OnTheAir Video.

!!! Be aware that OnTheAir Video Express doesn't have options and thus you may need to buy options for OnTheAir Video as well which are not bundled with this upgrade (HD option, Logo option, Scheduling option, Multichannel Audio option). Also, you will need to purchase one full license (with options) per channel (video output device). One OnTheAir Video Express license entitles to only one upgrade to one OnTheAir Video license (one channel).

HOW TO UPGRADE ?

If you are using a Serial Number, you will receive an upgrade serial number that you will add to the list of serial numbers in the "License" window and activate it, just as a "Master Serial Number" (the one that you received when you first ordered. This means that you will always have to have the 2 Serial Numbers activated.

If you are using a Dongle, you will need to send us the dongle serial number that you intend to upgrade so we can send you an upgrade file for that dongle.

If you are using a Serial Number but want to upgrade to a dongle, it is still possible, order a dongle from the store and tell us what Application Serial Number it should replace. We will then send you the procedure for the migration.

SERIAL NUMBER OR DONGLE ?
By default, when ordering a license, you will receive a Serial Number by email that will require an activation using an internet connection. Before moving your serial number to another computer, you will need to deactivate it form the first computer. We strongly advise ordering the dongle option in cases of a critical use of the software, for example, if you need to move your license frequently from one computer to another, OR if you want to quickly move the license from the main computer to the backup in case of a hardware malfunction.


For more information on the activaton/deactivation process or the dongles, you should have a look at the document Application Licensing Explained" available from the Support > Download Document page of the Softron website.